Extended stay discounts and deals can be found on the SPECIALS tab. Visit that page first for these discounted booking codes, then click BOOK NOW.

With our newly curated website you can make your search as wide ranging or as specific as you like.  If you need help navigating, have questions or comments please contact us at (800) 544-6007 or [email protected].

Payment:

• A credit card deposit payment of $100.00 is required to secure a reservation.
  • We accept checks, money orders, VISA, MasterCard, American Express and Discover.
    • The credit card can be changed or others added through the Secure Payment Portal anytime prior to your final payment being processed.

• The credit card will automatically be charged for the REMAINING BALANCE  of the reservation 8 days prior to your check in date.
  • Due to the State of California regulations, if your reservation is booked within 8 days prior to your check-in date, the credit card will automatically be charged 24 hours after the time of booking.
• Full payment is due no later than 8 days prior to your check in date.

Reservation changes:

• Written request must be sent by email or text
  • Verbal change requests are not permitted 
• Can be requested for reservations outside 8 days of your check in date. 
  • Within 8 days of your check in date, changes are not permitted 
    • Exception =  nights being added to your reservation.

Changes to cancellation coverage: 

• Written request must be sent by email or text
  • Verbal change requests are not permitted 
• Can be added or removed if the request is received outside 8 days of your check in date.
  • Can not be added,  removed or refunded if the request is received after your reservation payment has been processed.

Cancellation without cancellation coverage:

• Written request must be sent by email or text
  • PLEASE NOTE: Verbal change requests are not permitted
• Can be requested for reservations outside 8 days of your check in date.

If you have booked through a third party with separate agency fees you will need to consult their policies. 

Within 8 days of your check in date:

• 100% of funds collected are forfeited if any portion of your reservation or your entire reservation is cancelled, unless rebooked by another party.
• Any reservation nights rebooked by another party will be credited to your form of payment processed.

Cancellation WITH cancellation coverage:

• You may cancel the entire reservation up to three full days prior to your check in date, with the following conditions:

• Any nights rebooked by another party will be credited to the form of payment received.
• Any nights not rebooked by another party will be held for a future stay for up to one year from the original reservation check in date.
• These held funds are not refundable or transferable to another party.

• Cancellation coverage is not applicable for:
  • Reservations booked through any third party. Must be booked via snowcreekresort.com.
  • Shortening your stay after payment has been processed