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Reservation Policies

Reservations are currently being accepted for stays checking out on or before April 30, 2027 with the following booking “seasons” .

  • FALL – from the night of September 7 through November 24
  • WINTER – from the night of November 25, 2026  through April 3, 2027 
  • SPRING – starting on April 4, 2027
  • SUMMER – starting sometime in June 2027

 

There is a two night minimum stay except over the holiday periods.  During the Spring and Fall seasons ✥ discounts available can be found on the SPECIALS tab ✥

With our newly curated website you can make your search as wide ranging or as specific as you like.  If you need help navigating, have questions or comments? 

Contact us at (800) 544-6007 or [email protected].

PAYMENTS:

  • A credit card deposit payment of $100.00 is required to secure a reservation.
  • We accept VISA, MasterCard, American Express, Discover and E-checks.
  • 8 days prior to the check in date the payment method will be processed automatically for the Remaining Balance of the reservation.
    • Including reservations booked 8 days prior to the check in date. 

CHANGES:

  • To the payment method or adding others can be done through the Secure Payment Portal  anytime prior to the remaining reservation balance being processed.

To property and/or dates:

  • Written requests of changes must be sent by email or text (verbal requests are not permitted).  
    • Requests to be considered for reservations with a check in that falls outside 7 days of your check in date; not including the day of check in. 
      • Immediate approval for requests to add additional nights to your reservation; when occupancy permits. 
      • If your check in date is within 7 days; no request changes will be allowed.
Not applicable when booked through a third party. Contact their Support Center.


Adding or removing cancellation coverage:

  • Written request must be sent by email or text (verbal requests are not permitted).  
    • Requests to be considered for reservations with a check in that falls outside 7 days of your check in date; not including the day of check in. 
      • If your check in date is within 7 days cancellation coverage can not be added or  removed with a refund.
Not applicable when booked through a third party. Contact their Support Center.

CANCELLATION

Without cancellation coverage:

  • Written requests must be sent by email or text (verbal requests are not permitted).  
    • For consideration the reservation can not fall within 7 days of check in.
      • The day of check is not included in the 7 days. 
  • EXCEPTION: 
    • The request is received within 7 days of check in then the cancellation will be automatically accepted with a 100% forfeiture of all funds received.
        • UNLESS rebooked by another party and the nights they rebooked will be credited to your processed form of payment.


With cancellation coverage:

  • Written requests must be sent by email or text (verbal requests are not permitted). 
    • For consideration:
      • Entire reservation cancellation
        • Partial cancellations are considered a reservation change; addressed in the above “Reservation Changes” section).
      • Request submitted outside three full days prior to your check in date.
        • The request is received within 3 days of check in then the cancellation will be automatically accepted with a 100% forfeiture of all funds received.

 

  • Cancellation request qualifies with funds to be handled with the following conditions:
    • Any nights rebooked by another party will be credited to the form of payment received.
    • Any nights not rebooked by another party will be held for a future stay for up to one year from the original reservation check in date.
    • These held funds are not refundable or transferable to another party.

 

Cancellation coverage is not applicable for:

  • Reservations booked through any third party.
  • Must be booked via snowcreekresort.com.
  • Shortening your stay after payment has been processed